Privacy Policy 

Last Modified: 2024.3.21 

This Privacy Policy (the “Policy”) describes how Tomofun Co. Ltd. and its subsidiaries and affiliated companies ("Tomofun" or “we” or “us” or “our”) collects, stores, uses and protects your personal information when you access or use our website Furbo.com (“Furbo.com” or “Website”), hardware (such as the Furbo dog camera), any mobile application (“App”) that hyperlinks to this Policy (such as Furbo), any application programming interfaces (“APIs”) owned or operated by Tomofun or any third-party APIs used by Tomofun, any other websites, pages, features, or content owned or operated by Tomofun (collectively, the “Services”), or when you apply for a job at Tomofun. This Privacy Policy does not address the privacy practices of any third parties that we do not own, control, or are affiliated with. 

Terms not defined in this Privacy Policy shall have the meaning given to them in our Terms and Conditions located at https://furbo.com/us/pages/terms-conditions . By using our Services, you acknowledge that you have read this Privacy Policy and that 

you understand and accept the handling, collection, use, and disclosure of your personal information in accordance with this Privacy Policy and as otherwise permitted or required by law. 

Please read this Privacy Policy and the Terms and Conditions carefully before you use our Services. If you do not feel comfortable with any part of this Privacy Policy or the Terms and Conditions, you must not use or access our Services.

Tomofun may change or update this Privacy Policy at any time. If we make a material change to this Policy, we will provide you with notice as required by law. To the extent you are subject to U.S. law, by continuing to use the Service after those changes become effective, you are bound by the revised Policy. To find out when we last updated this Policy, please refer to the date listed after “Last Modified” at the top of this Policy. 

In addition, we may provide you with “just-in-time” disclosures or additional information about the data collection, use, and sharing practices of specific parts of our Services. These notices may provide more information about our privacy practices, or provide you with additional choices about how we process your personal information. 

Identified below are the sections of this Privacy Policy. To go to a specific section, please click on that heading. 

1. Personal Information We Collect

2. Third Party Sources of Your Personal Information

3. How We Use Your Personal Information

4. Disclosure of Your Personal Information

5. International Transfers

6. Information Security

7. Third-Party Links on the Services

8. Children

9. Marketing Activities

10. Access, Modification, and Correction of Your Personal Information

11. Retention of Your Personal Information

12. Notice to California Residents

13. Notice to Individuals in the European Economic Area, United Kingdom, and Switzerland

14. Contact Us

1. Personal Information We Collect

Personal information is any information that identifies you or makes you identifiable. Aggregated or anonymized information does not constitute personal information. 

When you use our Services, we may collect the following information about you: 

(a) Account Information. 

In order to make a purchase, Tomofun will request a user to provide certain personal identifying information, which may include: legal name, postal address, e-mail address, daytime telephone number, facsimile number, method of payment, and, if applicable, credit card number. Tomofun may request additional information necessary to establish and maintain your customer account. 

(b) Client Information. 

We collect the name, and contact information, of our clients and their employees with whom we may interact. We have a legitimate interest in contacting our clients and communicating with them concerning normal business administration such as projects, services, and billing. 

(b) Information You Provide to Us. 

We collect any personal information you provide to us when you use our Services. For example, you may provide more account profile information about yourself, your fuzzy friends, and your family. 

(c) Video and Audio Data. 

When you set up the Furbo Camera, we collect any audio, video or pictures you create, upload, save or share through our Services (the “Content”). We process Content data according to your configurations and settings. We may also collect 

video and audit information of individuals when they pass in front of the camera or speak when the Furbo Camera is on. 

(d) Activity Data. 

While accessing or using our Services, we may collect your Internet Protocol (“IP”) address, browser type and language, referring and exit pages and URLs, date and time, metadata regarding your Content on our Services, and other details regarding your activity on the App, such as search queries and other performance and usage data. In addition, we may analyze your Content for motion or sound activity depending on the features you enable on our Services. 

(e) Device Information. 

We collect information about the device you use to access or use our Services. For example, we may collect information to identify the type of computer device you use, and the following data points: your advertising Identifier (“IDFA” or “AdID”); operating system and version (e.g., iOS, Android or Windows); language settings in your mobile device; your mobile service carrier; and the network connection type (WiFi, 3G, 4G, LTE).

(f) Cookie Data. 

We use “cookies” and similar tracking technologies to collect information about your use of the Services and to provide you with interest-based advertising. This means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can report analytics to us or provide advertising about products and services tailored to your interests. That third party might also collect information over time and across different websites in order to serve advertisements on our website or other websites. For example, we collect information about the way you interact with features on our website, how long you spend on certain pages, and whether you received an error message on our Services. Please read our Cookie Policy (https://shopfr.furbo.com/pages/cookie-policy ) for more information about the cookie data we collect and how you can manage it. 

(g) Geolocation Data. 

We collect your geolocation data when you use our Services. For example, your device may configure such that it shares your real-time location-based information with us. Some of the information we collect from your device (e.g., IP address) can sometimes be used to approximate your device’s location. 

(h) Job Application Data. 

When you apply for a job with us, we collect and store your job application information and any other information you provide to us. This may include, among other things, your Social Security Number, a curriculum vitae, background check information, nationality/citizenship/government identifiers, or demographic information etc., and any other information we need to access your application. We may collect your job application information via third-party services, such as LinkedIn. 

(i) Customer Support. We collect any information that you provide to us when you contact us for customer service, IT support, or for any other purposes. Some website transactions may require a customer to call Tomofun, or Tomofun to call the customer. Tomofun will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform you of the status of your order. 

2. Third Party Sources of Your Personal Information

We collect information about you from third-party sources as described below. 

(a) From Your Friends and Family. 

We may receive your contact or other personal information through other users, such as your friends and family, when they want to share something with you through or about our Services. When you invite others to join our Services, we will contact them on your behalf. 

(b) Third Party Marketing Partners and Social Media Platforms 

We collect information about your publicly available social media profiles and any information obtained about your preferences and interests from third-party marketing partners. As permitted by applicable law, we process such information to better understand you, to maintain and improve the accuracy of the information we

store about you, to deliver targeted marketing based on your interests and preferences, and to better promote or optimize our Services. 

3. How We Use Your Personal Information We will only use your personal information as described in this Policy or as disclosed to you prior to such processing taking place. You can choose not to allow us to use your personal information for any purpose that is incompatible with the purposes for which we originally collected it or subsequently obtained your consent. 

If you choose to limit the ways we can use your personal information, some or all of the Services may not be available to you. 

(a) To Provide Our Services to You. 

We process your personal information to provide you with the Services you sign up to receive. For example, when you enable the Smart Alerts, Cloud Recording, Doggie Diary, and other Furbo features on our Services, we may use artificial intelligence to analyze your Content for sound and motion to be able to send you the notifications you request. Please visit the Furbo website to learn more. We engage third-party companies and individuals to perform functions on our behalf. Examples may include providing technical assistance, customer service, marketing assistance, and administration of promotional programs. These other companies will have access to your information only as necessary to perform their functions and to the extent permitted by law. We cannot provide you with Services without processing your personal information. 

(b) To Provide You with Service-Related Communications. 

We will send you administrative or account-related information to you to keep you updated about your account and the Services. Such communications may include information about policy updates, confirmations of your account actions or transactions, security updates or tips, or other relevant transaction-related information. We process your contact information to send you such communications. Service-related communications are not promotional in nature. You are not able to unsubscribe from such communications, otherwise, you may miss important developments relating to your account or the Services. 

(c) To Provide Customer Support or Respond to You. 

We collect any information that you provide to us when you contact us, such as with questions, concerns, feedback, disputes or issues. Without your personal information, we cannot respond to you or ensure your continued use and enjoyment of the Services. 

(d) To Enforce Compliance with Our Terms, Agreements, or Policies. When you access or use our Services, you are bound to our Terms and Conditions. To ensure you comply with our terms, agreements, or policies, we process your personal information by actively monitoring, investigating, preventing, and mitigating any alleged or actual prohibited, illicit or illegal activities on our Services. We also process your personal information to: investigate, prevent, or mitigate violations of our terms, agreements, or policies; enforce our agreements with third parties and partners; and, as applicable, collect fees based on your use of our Services. We cannot perform our Services in accordance with our terms, agreements, or policies without processing your personal information for such purposes. 

(e) To Ensure the Security of the Services.

We care about keeping you secure and safe while using our Services whether you are only accessing our website or you invite our Furbo camera into your home. Keeping you safe requires us to process your personal information, such as your device information, activity information, and other relevant information. We use such information to combat spam, malware, malicious activities, or security risks; improve and enforce our security measures; and to monitor and verify your identity so that unauthorized users do not gain access to your information. We cannot ensure the security of our Services if we do not process your personal information for security purposes. 

(f) To Maintain Legal and Regulatory Compliance. 

Our Services are subject to certain laws and regulations which may require us to process your personal information. For example, we process your personal information to pay our taxes, to fulfill our business obligations, ensure compliance with employment and recruitment laws, or as necessary to manage risk as required under applicable law. Without processing your personal information for such purposes, we cannot perform the Services in accordance with our legal and regulatory requirements. 

(g) To Enhance Your Experience on our Services. 

One size fits all is not our motto – we want you to feel at home when using our Services. To do so, we process your personal information to keep track of your preferences (e.g., your language selection, your time zone, etc.), and more. Without processing your personal information for such purposes, you may not be able to access or personalize part or all of our Services. 

(h) To Conduct Research and Development. 

Continuing to find innovative ways to connect you to your furry family members is our mission. We stay up late thinking about how we can improve or expand our current Services, or how we can create brand new products and services. Our best ideas come from observing the way you use and interact with our Services! For example, when you enable Smart Dog Alerts on your account, we use your Content data to test and refine our artificial intelligence algorithms. When we use your personal information for research and product development, we take on additional security measures to protect your personal information, such as de-identifying or pseudonymizing your information, limiting access to personnel that may conduct research and development, and applying other technical, physical, and administrative security measures. Once we have de-identified your personal information, we will not attempt to re-identify it, except for the sole purpose of determining if its de-identification process is satisfactory. If we do not process your personal information for research and development, we may not be able to continue to provide you with awesome or new products and services. 

(i) To Engage in Marketing Activities. 

Marketing lets us reach out to potential customers to grow our Furbo community and update you about new products and services. Subject to the applicable law, we may process your contact information or information about your interactions on our Services to: 

● send you marketing communications and keep you updated about our products and services; 

● provide you with information about events, webinars, or other materials; and ● deliver targeted marketing to you (please see our Cookie Policy for more information).

You can also refer your friends, family, or business partners to our Services by sharing their contact information with us. When you share other individuals’ contact information with us, we will contact them on your behalf to invite them to our Services and to sign up to receive our marketing communications. We will always let you opt-out of our marketing activities at any time and free of charge. Remember, transactional communications about your account or our Services are not considered “marketing” communications. 

4. Disclosure of Your Personal Information We may disclose your personal information as described below. 

(a) Within Our Corporate Organization. 

Tomofun is a multinational organization, with legal entities, business processes, management structures, and technical systems. Tomofun may share your personal information within the Tomofun corporate organization in order to provide you with the Services and take actions based on your request. 

(b) Mergers and Acquisitions. 

Circumstances may arise where for business reasons, Tomofun decides to sell, buy, merge or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, and/or receiving such information from sellers. It is Tomo’un's practice to seek appropriate protection for information in these types of transactions that are at least as protective as this Policy. 

(c) Service Providers and Agents. 

Tomofun employs or engages other companies and individuals to perform business functions on behalf of Tomofun. These persons may be provided with personal information as required to perform their functions, but are prohibited by contract from using the information for other purposes, except as permitted by law or upon your consent. Our contracts with such persons are at least as protective as this Policy. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, hosting data and providing cloud storage services, analyzing data, providing marketing assistance, processing credit card payments, and providing customer services. 

(d) Affiliated Businesses. 

Tomofun works closely with affiliated businesses by operating website stores together, and by providing services or selling products on each ot’er's websites. Our affiliated businesses will identify themselves to you at the time of data collection. As permitted by law or your consent, your personal information related to a transaction with an affiliated business is shared with that affiliated business. 

(e) Marketing by Third Parties. 

As permitted by applicable law or based on your consent, Tomofun may disclose your personal information to third parties for marketing purposes. If you sign up to receive marketing communications or otherwise share your personal information with a third party, Tomofun will not control the processing of your personal information after it is shared. You should familiarize yourself with the privacy policies of the third party before sharing your information. If you do not want us to pass your personal information on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

(f) Compliance with Legal Obligations and Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders. As permitted by law, we will try to inform you of such a disclosure prior to providing our response. 

(g) Third Parties. 

Within our Services, you can share your personal information with third parties, such as other applications or services, your friends and family, or other users of the Services. Please be aware that once you share information, we are no longer in control of how such information may be used by third parties in receipt of your personal information. In addition, some parts of our Services may be public and any information you provide in these areas may be read, collected, and used by others who access them. 

(h) To Protect You, Us, or Others. 

We may share your personal information if we believe, in good faith, that such disclosure would protect your interests or rights, or the interests or rights of others, including Tomofun and its personnel. 

5. International Transfers

When you access or use our Services, we may transfer your personal information to countries in the world where Tomofun conducts business. Such countries may be located outside of the country or jurisdiction where you are located and may have data protection laws that are less protective than the laws of the jurisdiction in which you reside. In such countries, Tomofun will still handle your personal information in the manner described herein. If you do not want your information transferred to or processed or maintained outside of the country or jurisdiction where you are located, you should not use the Services. 

If you reside in the European Economic Area (“EEA”), the United Kingdom (“UK”) or Switzerland (collectively “Europe”), we transfer your personal information subject to appropriate safeguards as permitted under the applicable data protection laws. Specifically, when your personal information is transferred out of Europe, we have the required contractual provisions for transferring personal information in place with the third parties to which your information is transferred. For such transfers, we rely on legal transfer mechanisms such as Standard Contractual Clauses. 

6. Information Security

Tomofun employs physical, electronic, and managerial procedures to safeguard the security and integrity of your personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints. All Tomofun agents and contractors with access to personal information on our Services are also bound to adhere to this policy. 

However, you are also responsible for maintaining the security of your personal information on our Services. You should keep your account login information confidential, and make sure any wireless connections to our Services are secure. If you believe your account information has been compromised or that you have

experienced unauthorized access to your account information, please contact us immediately at support@furbo.com. 

7. Third-Party Links on the Services Your app store on iTunes or Google Play may collect certain information in connection with your use of the Services, such as your payment information, geolocational information, and other activity data. We have no control over the collection of such information by a third-party app store, and any such collection or use will be subject to that third party’s applicable privacy policies. 

Our Services contain links to third-party websites, applications or services. We have no control over the privacy practices or the content of these third parties. As such, we are not responsible for the content or the privacy policies of such third parties. Please check the applicable third-party privacy policy and terms of use before sharing your personal information with them. 

8. Children

Our Services are not directed to children under the age of 18. We adhere to the Children’s Online Privacy Protection Act (“COPPA”) and will not knowingly collect personal information from any child under the age of 18, unless a parent or guardian consents to our collection and processing of such information. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she should contact us at support@furbo.com. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information from our files. 

9. Marketing Activities

If you sign up to receive marketing communications from us, such emails will include the capability to opt-out of receiving such emails in the future. Marketing communications include any communications to you that are only based on advertising or promoting products and services. Transactional communications about your account or our Services are not considered “marketing” communications. 

10. Access, Modification, and Correction of Your Personal Information

Any users that have signed up for an account with our Services may contact us to access, review, update, correct or delete the personal information we have on file. 

For questions about your personal information on our Service, please contact us. We will respond to reasonable inquiries without undue delay. When seeking to access or update your personal information, we may ask you to verify your identity before we can act on your requests to ensure the security of your account. 

Access to your personal information may be denied in accordance with the laws of the jurisdictions in which Tomofun operates. Examples of circumstances where access may be denied include (a) where providing access will pose an unreasonable

impact on the privacy of another individual, (b) where your request for access is frivolous or vexatious, (c) where the information relates to existing or anticipated legal proceedings between us and you, and the information would not be accessible by the process of discovery in those legal proceedings, or (d) where providing access would be unlawful, would pose a threat to the life or health of an individual, may prejudice an investigation of possible unlawful activity, may prejudice enforcement of laws, or denying access is specificaluthorizedsed by law. 

You may request to correct or update any of your personal information in our files. We may provide you with the ability to update some or all of your personal information directly via the Services. If you request that your information be corrected and we do not agree that it is incorrect, we may refuse to update that information. In such a scenario, we will provide written notice of our refusal to do, will place a statement of what you allege is correct where your personal information is kept and accessed. 

11. Retention of Your Personal Information As permitted by applicable law, you may delete your account by sending a request to delete your account to support@furbo.com. However, your deletion request may be limited as necessary to comply with our legal obligations, resolve disputes, or enforce our agreements, or to protect the rights and interests of others. We will try to fulfill your request without undue delay. 

While retention requirements can vary by country, we generally apply the retention periods noted below. Please contact us if you have any questions about our retention periods. 

● Marketing. We store your marketing contact information for as long as you are still subscribed. When you unsubscribe from marketing communications, we will add your contact information to our suppression list to ensure we respect your unsubscribe request. 

● Content. For example, if you choose to enable Smart Alerts, Cloud Recording, and other Furbo subscription features on our Services, we may store the video for 24 hours to seven days after the video recording is completed according to the needs of each function or your request. Notwithstanding the foregoing, we may store Content indefinitely after the closure of your account for the 

establishment or defense of legal claims, audit, and crime prevention purposes. 

● Activity Data. We may store activity data indefinitely after the closure of your account for the establishment or defense of legal claims, audit, and crime prevention purposes. 

● Telephone Records. We may record our calls with you for call quality purposes. As required by applicable law, we will inform you that a call will be recorded before doing so. Any telephone calls with you may be kept for a period of up to six years. 

● Cookie and Other Web Behavior Data. We retain any information collected via cookies, clear gifs, flash cookies, webpage counters, and other technical or analytics tools up to one year from the expiry of the cookie or the date of collection. Please refer to our Cookie Policy for more information.

12. Notice to California Residents

This section applies only to California residents. Pursuant to the California Consumer Privacy Act as amended by the California Privacy Rights Act (“California law”), below is a summary of the categories of Personal Information (as the term is defined under California law)that we collect, the reason we collect such Personal Information, where we obtain the Personal Information, and the third parties that we share Personal Information. 

We generally collect the following categories of Personal Information about your when you use our Services: 

● identifiers such as a name, address, unique personal identifier, email, phone number, your device’s IP address, software, and identification numbers associated with your devices; 

● commercial information such as records of products or services purchased, obtained, or considered by you; 

● Internet or other electronic information regarding your browsing history, search history, the webpage visited before you came to our Site, length of visit and number of page views, click-stream data, locale preferences, your mobile carrier, date and time stamps associated with transactions, and system configuration information; 

● your geolocation, to the extent you have configured your device to permit us to collect such information; 

● audio recordings of your voice to the extent you call us, as permitted under applicable law; 

● education related information 

● professional or employment-related information; and 

● inferences about your preferences, characteristics, behavior, and attitudes. 

We generally do not collect protected classifications about our users, or biometric information. For more information about the Personal Information we collect and how we collect it, please refer to sections 1 and 2, above and our Cookie Policy (https://shopfr.furbo.com/pages/cookie-policy ). 

We collect your Personal Information for the business purposes described in section 3, above, and in our Cookie Policy. The CCPA defines a “business purpose” as the use of Personal Information for the business’s operational purposes, or other notified purposes, provided the use of Personal Information is reasonably necessary and proportionate to achieve the operational purpose for which the Personal Information was collected or another operational purpose that is compatible with the context in which the Personal Information was collected. 

The categories of third parties with whom we may share your Personal Information are listed in Section 4, above. 

The categories of Personal Information that may be disclosed to a third party in a way that is considered a “sale” and “sharing” under California law include: identifiers, internet activity information, geolocation data, and commercial information. For more information on your right to opt-out of sharing and sales, please see below. 

We will retain your Personal Information for the time period required or permitted by law or for the time reasonably necessary to achieve the purposes described in this Policy or any other notice provided at the time of collection. Retention is based on several factors, including legal requirements, statutes of limitation, and business needs.

We do not have actual knowledge that we sell or share (for cross-contextual advertising purposes) the Personal Information of minors under the age of 16. 

We do not process Sensitive Personal Information, as defined under California law, with the purpose of inferring characteristics about consumers. 

We collect the following categories of Sensitive Personal Information (as defined under California law): account log-in, method of payment, and, if applicable, credit card number, video and audio data, government issues identification data, demographic information and your geolocation. This information is collected to process transactions, comply with laws, manage our business, or provide you with services. We do not share Sensitive Personal Information for purposes of cross-context behavioral advertising. 

Privacy Rights 

If you are a California resident, you have certain rights in relation to your Personal Information; however, your rights are subject to certain exceptions. For instance, we cannot disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the Personal Information, your account with us, or the security of our network systems. 

● Right Against Discrimination. You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know, delete or opt-out of sales. 

● Right to Know/Access You have the right to request in writing: (i) a list of the categories of Personal Information, such as name, address, email address, that a business has disclosed during the immediately preceding calendar year for a third party for its direct marketing purposes, and (ii) the names and addresses of all such third parties. In addition, you have the right to request: (a) the categories of Personal Information we have collected about you, (b) the categories of sources from which Personal Information is collected, (b) the business or commercial purpose for the information collection, (d) the categories of third parties with whom we have shared Personal Information, and (e) the specific pieces of Personal Information we hold about an individual. 

● Right to Portability. You have the right to receive a copy of the Personal Information we have collected about you in a structured, commonly used and machine-readable format. 

● Right to Correct. You have the right to request that your information be modified. You may ask us to correct information that is inaccurate or incomplete. Note that we may keep historical information in our backup files as permitted by law.

● Right to Delete. You have the right to request us to delete any Personal Information we have collected from you or maintain about you, subject to certain exceptions. 

● Right to Opt-Out of Selling. You have the right to opt-out of having their Personal Information sold. We do not currently sell your Personal Information. ● Right to Opt-out of Targeted Advertising. You have the right to opt-out of the sharing of your Personal Information for behavioral advertising purposes. We do not sell or share your Personal Information.

● Right to Limit Use and Disclosure of Sensitive Personal Information. If you are a California resident, to the extent your Sensitive Personal

Information, as those terms are defined under California privacy law, is used to infer characteristics about you, you have the right to object to our processing of your Sensitive Personal Information.

● Right to Opt-Out of Automated Decision-making or Profiling. You have the right not to be subject to a decision which significantly impacts your rights that is based solely on automated processing (where a decision is taken about you using an electronic system without human involvement). No decision which has a significant impact on you will be made by us about you solely on the basis of automated decision making.

To assert your right to know, to delete, to port, or to change your Personal Information, please email us at support@furbo.com,with the subject line “CA Rights Request”, or mail us at the address noted below in the Contact Us section. In your request, please make clear which right you would like to exercise To verify your identity, we may ask you to verify Personal Information we already have on file for you. If we cannot verify your identity from the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud prevention purposes. 

You can designate an authorized agent to make a request on your behalf. If you use an authorized agent to submit a request on your behalf, we will require you to directly verify your identity with us, or have you directly confirmed with us that the authorized agent has been authorized to act on your behalf. 

Shine the Light Disclosure. If you are a California resident you may request a notice from us describing what categories of personal information (if any) we have shared with third parties, including our corporate affiliates, for direct marketing purposes during the preceding calendar year. You may request such notice once a year and free of charge. To request a notice, please contact us as provided in the “Contact Us” section of this Policy. In your request, please specify that you want a “California Privacy Rights Notice.” We will respond to you within thirty (30) days or as permitted by law. 

Notice of Financial Incentive. We offer programs that provide certain perks, such as rewards, discounts, and exclusive offers (the “Loyalty Programs”). When you sign up for a Loyalty Program, we will ask you to provide your email address, and your telephone number. Under California law, our Loyalty Programs might be interpreted as “financial incentive” programs as they involve the collection of personal information. In exchange you receive the one-time discount as mentioned in the sign-up screen. This value is based on the expense related to offering those free or discounted products or services. You may withdraw from participating in the Loyalty Programs at any time through a request as described above or by texting STOP to cancel the automated promotional and personalized marketing text messages. 

Do Not Track. Some browsers have incorporated Do Not Track (“DNT”) preferences, but our Services do not respond to DNT signals at this time because we do not track your activities across the internet and off of our Services. 

13. Notice to Individuals in the European Economic Area, United Kingdom, and Switzerland This section only applies to individuals that access or use our Service while located in the European Economic Area, United Kingdom, and/or Switzerland (collectively, ”Europe”) at the time of data collection. We may ask you to identify which country

you are located in when you use some of the Services, or we may rely on your IP address to identify which country you are located in. 

When we rely on your IP address, we cannot apply the terms of this section to any individual that masks or otherwise hides their location information from us so as not to appear located in Europe. If any terms in this section conflict with other terms contained in this Policy, the terms in this section shall apply to users in Europe. 

(a) Our Relationship to You. 

Tomofun Co. Ltd. is a data controller with regard to any personal information collected from individuals accessing or using its Services. A “data controller” is an entity that determines the purposes for which and the manner in which any personal information is processed. Any third parties that act as our service providers or are otherwise acting on our behalf are “data processors” that handle your personal information in accordance with our instructions. 

(b) Marketing. 

We will only contact individuals located in Europe by electronic means (including email or SMS) based on our legitimate interests, as permitted by applicable law, or the individual’s consent. When we rely on legitimate interest, we will only send you information about our Services that are similar to those which were the subject of a previous sale or negotiations of a sale to you. 

If you do not want us to use your personal information in this way, or to disclose your personal information to third parties for marketing purposes, please go to the email settings for your account to opt-out, click an unsubscribe link in your emails, or contact us at support@furbo.com. You can object to direct marketing at any time and free of charge. 

(c) Legal Bases for Processing Your Personal Information. 

We describe our legal bases for processing throughout this Policy. Below is a list of the purposes described in our policy with the corresponding legal bases for processing. Generally, the legal bases on which we rely on to process your personal information include: your consent to the processing; satisfaction of our legal obligations; necessity to protect your vital interests; necessity to carry out our obligations arising from any contracts we entered with you or to take steps at your request prior to entering into a contract with you; necessity to process in the public interest; or for our legitimate interests as described in those sections. 

Section 5: How We Use Your Personal Information

● 5(a) To provide our services to you

● 5(b) To Provide You with

Service-Related Communications. ● 5(c) To Provide Customer

Support or Respond to You.

● 5(d) To Enforce Compliance with Our Terms, Agreements, or

Policies.

● 5(e) To Ensure the Security of the Services.

Based on our contract with you or to take steps at your request prior to entering into a contract.

(d) Your Individual Rights.

Subject to certain exceptions, you have the following rights in the circumstances described. If you would like to exercise your rights under applicable law, please contact us at support@furbo.com. Please note, we may seek to verify your identity when we receive an individual rights request from you in order to ensure the security of your personal information. 

● Right to Withdraw Your Consent. If we ever asked for your consent to process your personal information, you have the right to withdraw your consent at any time. A withdrawal of consent will not affect the lawfulness of our processing or the processing of any third parties based on consent before your withdrawal. 

● Right of Access. Upon your request, we will provide you with a copy of your personal information in our files without undue delay and free of charge, unless we are permitted by law to charge a fee. Your access may be limited to the extent it would adversely affect the rights and freedoms of other individuals. 

● Right to Rectification (or “Correction”). You may request to correct or update any of your personal information in our files. We may provide you with the ability to update some or all of your personal information directly via the Services. 

● Right to Erasure (or the “Right to be Forgotten”). Upon your request, we will erase any of your personal information in our files that: is no longer necessary in relation to the purposes for which it was collected or otherwise processed; was collected in relation to processing that you previously consented to, but later withdrew such consent; or was collected in relation to processing activities to which you object, and there are no overriding legitimate grounds for our processing. 

● Right to Restriction. You have the right to restrict our processing of your personal information where one of the following conditions applies: o You contest the accuracy of your personal information that we processed. If you restrict processing based on this condition, you may experience an interruption of some or all of the Services during the period necessary for us to verify the accuracy of your personal 

information; 

o The processing is unlawful and you oppose the erasure of your personal information and request the restriction of its use instead; 

o We no longer need your personal information for the purposes of the processing, but it is required by you to establish, exercise, or defense of legal claims; or 

o You have objected to processing, pending the verification of whether the legitimate grounds of our processing override your rights. 

During the time which restriction of processing applies, we will only process your restricted personal information with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest. We will inform you if or when the restriction is lifted. 

● Right to Object. You may object to our processing at any time and as permitted by applicable law if we process your personal information on the legal bases of: consent; contract; or legitimate interests. We may continue to process your personal information if it is necessary for the defense of legal claims, or for any other exceptions permitted by applicable law. 

● Right to Data Portability. If we process your personal information based on a contract with you or based on your consent, or the processing is carried out by automated means, you may request to receive your personal information in a structured, commonly used and machine-readable format, and to have us

transfer your personal information directly to another “controller,” where technically feasible, unless the exercise of this right adversely affects the rights and freedoms of others. Your right to data portability only applies to personal information provided by you to us. 

● Notification to Third Parties. When we fulfill your individual rights requests for correct (or rectification), erasure, or restriction of processing, we will notify third parties also handling the relevant personal information unless this proves impossible or involves disproportionate effort. Upon your request, we will identify such third parties. 

● Automated Individual Decision-Making, Including Profiling. You have the right not to be subject to a decision based solely on automated processing of your personal information, including profiling, which produces legal or similarly significant effects on you, unless an exception applies under applicable law. 

● Limitations to Individual Rights Requests. We may limit your individual rights requests in the following ways: 

o Where denial of access is required or authorized by law; 

o When granting access would have a negative impact on other's privacy; o To protect our rights and properties; and 

o Where the request is frivolous or burdensome. 

● Right to Lodge Complaints. If you believe that we have infringed or violated your privacy rights under applicable law or this Policy, please contact us at support@furbo.com so that we can work with you to resolve your concerns. You also have a right to lodge a complaint with a competent supervisory authority situated in a Member State of your habitual residence, place of work, or place of the alleged infringement. 

● European Data Protection Officer. You may reach our Data Protection Officer at dpo@furbo.com. 

● European Member Representative. You may reach our European member representative at member.rep@furbo.com. 

14. Contact Us

If you have any questions, comments or complaints about our privacy practices, or if you need to access this privacy policy in an alternative format due to having a disability, you may contact Tomofun by email at support@furbo.com 

隱私政策 

最新版本： 2024 年 3月 21日 

翻譯版本僅供參考。如與英文版本有任何歧異，概以英文版本為準。

本隱私政策（以下簡稱“政策”）描述了友愉股份有限公司及其子公司和關聯公司（以下簡稱＂友愉＂ 或＂Tomofun＂或“我們”或“我們的”）在訪問或使用我們的服務、網站時如何收集、存儲、使用和保護 您的個人資訊Furbo.com（以下簡稱“Furbo.com”或“網站”）、硬體（如Furbo狗相機）、任何應用本政策 的應用程式（以下簡稱“App”，如Furbo）、 Tomofun擁有或運營的任何應用程式設計介面（以下簡稱 “API”），或Tomofun使用的任何第三方API，Tomofun擁有或運營的任何其他網站、頁面、功能或內容 （統稱為“服務”），或當您申請Tomofun工作時。本隱私政策不涉及我們不擁有、控制或隸屬於的任何 第三方的隱私政策。 

本隱私政策中未定義的術語應具有我們位於 https://furbo.com/tw/pages/terms-conditions 的條款和條 件中賦予它們的含義 。 通過使用我們的服務，您承認您已閱讀本隱私政策，並且您理解並接受根據 本隱私政策以及法律允許或要求的其他方式處理、收集、使用和披露您的個人資訊。 

在使用我們的服務之前，請仔細閱讀本隱私政策和條款和條件。如果您對本隱私政策或條款和條件 的任何部分感到不舒服，請不要使用或訪問我們的服務。

Tomofun可隨時更改或更新本隱私政策。如果我們對本政策進行重大更改，我們將根據法律要求向您 發出通知。在這些更改生效後繼續使用服務，即表示您受修訂後的政策的約束。要了解我們上次更新 本政策的時間，請參閱本政策首頁“最後修改”後列出的日期。 

此外，我們可能會向您提供「及時」披露或有關我們服務特定部分的數據收集、使用和共用實踐的其 他資訊。這些通知可能會提供有關我們隱私政策的更多資訊，或為您提供有關我們如何處理您的個 人資訊的其他選擇。 

以下是本隱私政策的各個部分。 要轉到特定部分，請點選該標題。 

1. 我們收集的個人資訊

2. 您個人資訊的第三方來源

3. 我們如何使用您的個人資訊

4. 披露您的個人資訊

5. 國際傳輸

6. 資訊安全

7. 服務上的第三方連結

8. 兒童

9. 行銷活動

10. 存取、修改和更正您的個人資訊

11. 個人資訊的保留

12. 加州居民須知

13. 致歐洲經濟區、英國和瑞士個人的通知

14. 聯繫我們

1. 我們收集的個人資訊

個人資訊是指任何可以識別您身份或使您可識別的資訊。匿名信息或不構成個人資訊。 當您使用我們的服務時，我們可能會收集有關您的以下資訊： 

（a） 帳戶資訊。

為了進行購買，Tomofun將要求使用者提供某些個人身份資訊，其中可能包括：法定姓名、郵政地址、 電子郵件位址、日間電話號碼、傳真號碼、付款方式以及信用卡號（如適用）。Tomofun可能會要求您 提供建立和維護客戶帳戶所需的其他資訊。 

（b） 客戶資訊。 

我們可能收集客戶及其員工的姓名和聯繫信息，我們可能與之互動。我們有合法權益聯繫我們的客 戶並與他們就正常的業務管理（如專案、服務和計費）進行溝通。 

（c） 您提供給我們的資訊。 

我們收集您在使用我們的服務時提供給我們的任何個人資訊。例如，您可能會提供有關您自己、您的 朋友和家人的更多帳戶個人資料資訊。 

（d） 視頻和音訊數據。 

當您設置 Furbo 相機時，我們會收集您通過我們的服務創建、上傳、保存或分享的任何音訊、影像或 圖片（“內容”）。我們根據您的配置和設置處理內容數據。 我們還可能在個人從鏡頭前經過或在 Furbo 攝影機開啟時說話時收集他們的影像和審核資訊。 

（e） 活動數據。 

在訪問或使用我們的服務時，我們可能會收集您的互聯網協定（“IP”）位址、瀏覽器類型和語言、引用 和退出頁面和URL、日期和時間、有關您在我們服務上的內容的數據，以及有關您在應用程式上的活 動的其他詳細資訊，例如搜索查詢、其他性能和使用數據。此外，我們可能會根據您在我們服務上啟 用的功能分析您的內容的動作或聲音活動。 

（f） 設備資訊。 

我們收集有關您用於訪問或使用我們服務的設備的資訊。例如，我們可能會收集資訊以識別您使用 的電子設備類型，以及以下數據點：您的廣告標識碼（“IDFA”或“AdID”）;操作系統和版本（例如，iOS、 Android 或 Windows）;行動裝置中的語言設置;您的行動服務營運商;以及網路連接類型（WiFi、3G、 4G、LTE）。 

（g） Cookie 數據。 

我們使用「cookies」和類似的跟蹤技術來收集有關您使用服務的資訊，併為您提供基於興趣的廣告。 這意味著第三方使用技術（例如，cookie）來收集有關您使用我們網站的資訊，以便他們可以向我們報 告分析結果或提供有關根據您的興趣量身定製的產品和服務的廣告。該第三方還可能隨著時間的推 移和跨不同網站收集資訊，以便在我們的網站或其他網站上投放廣告。例如，我們收集有關您與我們 網站上的功能交互的方式、您在某些頁面上花費的時間以及您是否在我們的服務上收到錯誤消息的 資訊。請閱讀我們的 Cookie 政策 （https://shopfr.furbo.com/pages/cookie-policy ），瞭解有關我們收集 的 Cookie 數據以及您如何管理這些數據的更多資訊。 

（h） 地理位置數據。 

當您使用我們的服務時，我們會收集您的地理位置數據。例如，您的設備可能會配置為與我們共用您 的即時位置資訊。我們從您的設備收集的某些資訊（例如IP位址）有時可用於估算您設備的位置。 

（i） 工作申請數據。 

當您向我們申請工作時，我們會收集並存儲您的工作申請資訊以及您提供給我們的任何其他資訊。 這可能包括您的社會安全號碼、簡歷、背景調查資訊、國籍/公民身份/政府標識符或人口統計資訊等 ，以及我們訪問您的申請所需的任何其他資訊。 我們可能會通過第三方服務（如LinkedIn）收集您的 工作申請資訊。 

（j） 客戶支援。當您聯繫我們尋求客戶服務、IT 支援或任何其他目的時，我們會收集您提供給我們的 任何資訊。某些網站交易可能需要客戶致電Tomofun，或Tomofun致電客戶。未經您的事先同意， Tomofun不會通過電話與您聯繫，除非是為了確認在線下單和/或通知您訂單狀態。 

2. 您個人資訊的第三方來源

我們從第三方來源收集有關您的資訊，如下所述。 

（a） 來自您的朋友和家人。

當其他使用者（例如您的朋友和家人）想通過我們的服務或關於我們的服務與您分享某些內容時，我 們可能會通過其他使用者（例如您的朋友和家人）收到您的聯繫方式或其他個人資訊。當您邀請他人 加入我們的服務時，我們將代表您與他們聯繫。 

（b） 第三方營銷合作夥伴和社交媒體平臺 

我們收集有關您公開可用的社交媒體資料的資訊，以及從第三方營銷合作夥伴處獲得的有關您的偏 好和興趣的任何資訊。在適用法律允許的情況下，我們處理此類資訊是為了更好地瞭解您，維護和提 高我們存儲的有關您的資訊的準確性，根據您的興趣和偏好提供有針對性的行銷，並更好地推廣或 優化我們的服務。 

3. 我們如何使用您的個人資訊

我們只會按照本政策所述或在進行此類處理之前向您披露的方式使用您的個人資訊。您可以選擇不 允許我們將您的個人資訊用於與我們最初收集資訊或隨後獲得您同意的目的不相符的任何目的。 如果您選擇限制我們使用您個人資訊的方式，您可能無法使用部分或全部服務。 

（a） 向您提供我們的服務。 

我們處理您的個人資訊是為了向您提供您註冊接收的服務。例如，當您在我們的服務中啟用智慧警 報、雲錄製、狗狗日記和其他Furbo功能時，我們可能會使用人工智慧來分析您的內容的聲音和動作， 以便能夠向您發送您請求的通知。請訪問Furbo網站瞭解更多資訊。我們聘請第三方公司和個人代表 我們履行職能。 示例可能包括提供技術援助、客戶服務、營銷協助和管理促銷計劃。這些其他公司只 有在履行其職能所必需的情況下，在法律允許的範圍內才能訪問您的資訊。如果不處理您的個人資 訊，我們無法為您提供服務。 

（b） 向您提供與服務相關的通訊。 

我們將向您發送管理或帳戶相關信息，以便您隨時瞭解您的帳戶和服務。此類通信可能包括有關政 策更新、您的帳戶操作或交易確認、安全更新或提示或其他相關交易相關信息的資訊。我們處理您的 聯繫資訊以向您發送此類通信。與服務相關的通信本質上不是促銷性的。您無法取消訂閱此類通信， 否則，您可能會錯過與您的帳戶或服務相關的重要進展。 

（c） 提供客戶支援或回復您。 

當您與我們聯繫時，我們會收集您提供給我們的任何資訊，例如問題、疑慮、反饋、爭議或問題。沒有 您的個人資訊，我們無法回復您或確保您繼續使用和享受服務。 

（d） 強制遵守我們的條款、協定或政策。 

當您訪問或使用我們的服務時，您將受到我們的條款和條件的約束。為確保您遵守我們的條款、協定 或政策，我們通過積極監控、調查、預防和減輕我們服務上任何涉嫌或實際被禁止、非法或非法的活 動來處理您的個人資訊。我們還會處理您的個人資訊，以便：調查、預防或減輕違反我們的條款、協 定或政策的行為;執行我們與第三方和合作夥伴的協定;並在適用的情況下，根據您對我們服務的使 用方式收取費用。如果不出於此類目的處理您的個人資訊，我們將無法根據我們的條款、協定或政策 執行我們的服務。 

（e） 確保服務的安全性。 

我們關心確保您在使用我們的服務時的安全，無論您是訪問我們的網站還是邀請我們的 Furbo 相機 進入您的家中。為了保證您的安全，我們需要處理您的個人資訊，例如您的設備資訊、活動資訊和其 他相關信息。我們使用此類資訊來打擊垃圾郵件、惡意軟體、惡意活動或安全風險;改進和執行我們 的安全措施;並監控和驗證您的身份，以便未經授權的用戶無法存取您的資訊。如果我們不出於安全 目的處理您的個人資訊，我們將無法確保我們服務的安全性。 

（f） 遵守法律和法規。 

我們的服務受某些法律和法規的約束，這些法律和法規可能要求我們處理您的個人資訊。例如，我們 處理您的個人資訊是為了繳納稅款、履行我們的業務義務、確保遵守雇傭和招聘法律，或根據適用法 律的要求管理風險。如果不出於此類目的處理您的個人資訊，我們將無法按照我們的法律和監管要 求提供服務。 

（g） 增強您對我們服務的體驗。

我們希望您在使用我們的服務時有賓至如歸的感覺。為此，我們會處理您的個人資訊，以追蹤您的偏 好（例如，您的語言選擇、您的時區等）等。如果不出於此類目的處理您的個人資訊，您可能無法訪問 或個人化我們的部分或全部服務。 

（h） 進行研究與開發。 

我們的使命是繼續尋找創新的方式，將您與毛小孩聯繫起來。我們日夜思考如何改進或擴展我們當 前的服務，或者我們如何創造全新的產品和服務。我們最好的想法來自觀察您使用我們的服務以及 與我們服務互動的方式！例如，當您在帳戶上啟用智慧警報時，我們會使用您的內容數據來測試和 完善我們的人工智慧演算法。當我們將您的個人資訊用於研究和產品開發時，我們會採取額外的安 全措施來保護您的個人資訊，例如對您的資訊進行去標識化或假名化處理，限制可能進行研發的人 員的訪問，以及應用其他技術、物理和管理安全措施。一旦我們對您的個人資訊進行了去標識化處理 

，我們將不會嘗試對其進行重新識別，除非其唯一目的是確定其去標識化過程是否令人滿意。如果我 們不處理您的個人資訊用於研發，我們可能無法繼續為您提供令人敬畏或新的產品和服務。 

（i） 從事營銷活動。 

行銷使我們能夠接觸潛在客戶，以發展我們的 Furbo社群，並向您介紹新產品和服務。根據適用法律 ，我們可能會處理您的聯繫資訊或有關您在我們服務上的互動的資訊，以便： ● 向您發送行銷資訊，並讓您瞭解我們的產品和服務; 

● 向您提供有關活動、網路研討會或其他材料的資訊;和 

● 為您提供有針對性的營銷（有關更多資訊，請參閱我們的 Cookie 政策）。 

您還可以通過與我們分享您的朋友、家人或業務合作夥伴的聯繫資訊，將他們的服務推薦給我們的 服務。當您與我們分享其他人的聯繫資訊時，我們將代表您與他們聯繫，邀請他們使用我們的服務並 註冊接收我們的營銷通訊。我們將始終讓您隨時免費退出退出我們的營銷活動。請記住，有關您的帳 戶或我們服務的交易通信不被視為“行銷”通信。 

4. 披露您的個人資訊

我們可能會如下所述披露您的個人資訊。 

（a） 在我們的公司組織內。 

Tomofun是一家跨國組織，擁有法人實體、業務流程、管理結構和技術系統。Tomofun可能會在 Tomofun公司組織內共用您的個人資訊，以便為您提供服務並根據您的要求採取行動。 

（b） 兼併和收購。 

出於商業原因，Tomofun決定出售、購買、合併或以其他方式重組其在美國或其他國家的業務。此類 交易可能涉及向潛在或實際購買者披露個人資訊，和/或從賣方接收此類資訊。Tomofun 的做法是為 此類交易中的資訊尋求適當的保護，這些保護至少與本政策一樣具有保護性。 

（c） 服務提供者和代理商。 

Tomofun僱用或聘請其他公司和個人代表Tomofun履行業務職能。這些人可能會根據履行其職能的需 要獲得個人資訊，但合同禁止將這些資訊用於其他目的，除非法律允許或徵得您的同意。我們與這些 人簽訂的合同至少與本政策一樣具有保護性。這些人從事各種職能，包括但不限於履行訂單、交付包 裹、從客戶清單中刪除重複資訊、託管數據和提供雲存儲服務、分析數據、提供營銷幫助、處理信用 

卡付款和提供客戶服務。 

（d） 關聯企業。 

Tomofun與關聯企業密切合作，共同經營網站商店，並在每個客戶的網站上提供服務或銷售產品。我 們的關聯企業將在收集數據時向您表明自己的身份。在法律允許或徵得您的同意的情況下，與關聯 企業交易相關的個人資訊將與該關聯企業共用。 

（e） 第三方行銷。 

在適用法律允許或徵得您的同意的情況下，Tomofun可能會出於行銷目的向第三方披露您的個人資 訊。如果您註冊接收營銷通訊或以其他方式與第三方共用您的個人資訊，Tomofun將無法控制您的個 人資訊在共用后的處理。在共用您的資訊之前，您應該熟悉第三方的隱私政策。如果您不希望我們將 您的個人資訊傳遞給第三方用於行銷目的，請通知我們。

（f） 遵守法律義務和向政府當局披露。 

在某些情況下，個人資訊可能會根據司法或其他政府傳票、搜查令或命令進行披露。在法律允許的情 況下，我們將嘗試在提供回覆之前通知您此類披露。 

（g） 第三方。 

在我們的服務中，您可以與第三方共用您的個人資訊，例如其他應用程式或服務、您的朋友和家人或 服務的其他使用者。請注意，一旦您共用資訊，我們就無法再控制第三方在接收您的個人資訊時如何 使用此類資訊。此外，我們服務的某些部分可能是公開的，您在這些領域提供的任何資訊都可能被訪 問它們的其他人閱讀、收集和使用。 

（h） 保護您、我們或他人。 

如果我們真誠地認為此類披露將保護您的利益或權利，或其他人（包括Tomofun及其人員）的利益或 權利，我們可能會共用您的個人資訊。 

5. 國際傳輸

當您訪問或使用我們的服務時，我們可能會將您的個人資訊傳輸到Tomofun開展業務的世界各國。這 些國家/地區可能位於您所在的國家或司法管轄區之外，並且數據保護法的保護性可能低於您居住的 司法管轄區的法律。在這些國家/地區，Tomofun仍將按照本文所述的方式處理您的個人資訊。如果您 不希望您的資訊被轉移到您所在的國家或司法管轄區之外，或者在您所在的國家或司法管轄區之外 

進行處理或維護，則不應使用服務。 

如果您居住在歐洲經濟區（“EEA”）、英國（“UK”）或瑞士（統稱為“歐洲”），我們會在適用的數據保護 法允許的適當保護措施下傳輸您的個人資訊。具體而言，當您的個人資訊被轉移到歐洲之外時，我們 會與接收您的資訊的第三方簽訂必要的合同條款，以轉移個人資訊。對於此類轉讓，我們依賴法律轉 讓機制，例如標準合同條款。 

6. 資訊安全

Tomofun採用物理、電子和管理程式來保護您個人資訊的安全性和完整性。每當在線傳輸或接收時， 帳單和付款數據都會被加密。只有被指定處理在線請求或投訴的工作人員才能訪問個人資訊。所有 在Tomofun服務中訪問個人資訊的代理商和承包商也必須遵守本政策。 

但是，您也有責任維護您在我們服務上的個人資訊的安全。您應對您的帳戶登錄資訊保密，並確保與 我們服務的任何無線連接都是安全的。如果您認為您的帳戶資訊已被洩露，或者您的帳戶資訊遭到 未經授權的訪問，請立即通過 support@furbo.com 與我們聯繫。 

7. 服務上的第三方連結

您在iTunes或GooglePlay上的應用商店可能會收集與您使用服務相關的某些資訊，例如您的付款資 訊、地理位置資訊和其他活動數據。我們無法控制第三方應用商店對此類資訊的收集，任何此類收集 或使用都將受該第三方適用的隱私政策的約束。 

我們的服務包含指向第三方網站、應用程式或服務的連結。我們無法控制這些第三方的隱私慣例或 內容。因此，我們不對此類第三方的內容或隱私政策負責。在與他們共用您的個人資訊之前，請查看 適用的第三方隱私政策和使用條款。 

8. 兒童

我們的服務不針對18歲以下的兒童。除非父母或監護人同意我們收集和處理此類信息，否則不會故 意收集任何18歲以下兒童的個人資訊。如果父母或監護人發現他或她的孩子在未經他們同意的情況 下向我們提供了個人資訊，他或她應透過 support@furbo.com 與我們聯繫。如果我們發現 18歲以下的 兒童向我們提供了個人資訊，我們將採取措施從我們的檔中刪除此類資訊。

9. 行銷活動

如果您註冊接收我們的營銷通訊，此類電子郵件將包括將來選擇不接收此類電子郵件的功能。營銷 傳播包括僅基於廣告或促銷產品和服務而發送給您的任何傳播。有關您的帳戶或我們服務的交易通 信不被視為“行銷”通信。 

10. 存取、修改和更正您的個人資訊

任何已註冊我們服務帳戶的使用者都可以與我們聯繫，以訪問、查看、更新、更正或刪除我們存檔的 個人資訊。 

如果您對我們服務的個人資訊有疑問，請與我們聯繫。我們將立即回覆合理的詢問。在尋求訪問或更 新您的個人資訊時，我們可能會要求您驗證您的身份，然後才能根據您的請求採取行動，以確保您帳 戶的安全。 

根據Tomofun運營所在司法管轄區的法律，可能會拒絕訪問您的個人資訊。可能被拒絕查閱的情況包 括：（a）提供查閱會對他人的私隱造成不合理的影響，（b）您的查閱要求是輕率或非理性的，（c）有關 資料與我們之間現有或預期的法律程序有關，而該等法律程式的發現過程將無法查閱該資料， 或 （d ） 提供訪問是非法的，會對個人的生命或健康構成威脅，可能妨礙對可能的非法活動的調查，可能損 害法律的執行，或法律明確規定拒絕訪問。 

您可以要求更正或更新我們存取的任何個人資訊。我們可能提供讓你直接修改個人資訊的服務如果 您要求更正您的資訊，但我們認為不該資訊並非不正確，我們可能會拒絕更新該資訊。 在這種情況 下，我們將提供我們拒絕這樣做的書面通知，並將在保存和訪問您的個人資訊的地方放置一份聲明， 說明您聲稱的正確內容。 

11. 個人資訊的保留

在適用法律允許的情況下，您可以通過向 support@furbo.com 發送刪除帳戶的請求來刪除您的帳 戶。但是，您的刪除請求可能會在必要時受到限制，以遵守我們的法律義務、解決爭議或執行我們的 協定，或保護他人的權利和利益。我們將盡力滿足您的要求，不會無故拖延。 

雖然保留要求可能因國家/地區而異，但我們通常採用以下所述的保留期。如果您對我們的保留期限 有任何疑問，請與我們聯繫。 

● 行銷。只要您仍然訂閱，我們就會存儲您的營銷聯繫資訊。當您取消訂閱營銷通訊時，我們會 將您的聯繫資訊添加到我們的黑名單中，以確保我們尊重您的取消訂閱請求。 ● 內容。 例如，如果您選擇在我們的服務中啟用智慧警報、雲端錄製和其他 Furbo 訂閱功能， 我們可能會根據每個功能的需要或您的要求，在視頻錄製完成後存儲視頻 24 小時至 7 天。 儘管有上述規定，我們可能會在您的帳戶關閉后無限期地存儲內容，以建立或辯護法律索 賠、審計和預防犯罪。 

● 活動數據。我們可能會在您的帳戶關閉后無限期地存儲活動數據，以建立或辯護法律索賠、 審計和預防犯罪。 

● 電話記錄。 出於通話品質目的，我們可能會記錄我們與您的通話。根據適用法律的要求，我 們會在這樣做之前通知您通話將被錄音。與您的任何電話通話都可能保留長達六年。 ● Cookie 和其他 Web 行為數據。 我們將通過 Cookie、透明 GIF、Flash Cookie、網頁計數器和 其他技術或分析工具收集的任何資訊保留自 Cookie 到期或收集之日起最多一年。 有關更多 資訊，請參閱我們的 Cookie 政策。 

12. 加州居民須知

本節僅適用於加利福尼亞州居民。根據經《加州隱私權法案》（“加州法律”）修訂的《加州消費者隱私 法》，以下是我們收集的個人資訊類別（該術語根據加州法律定義）、我們收集此類個人資訊的原因、 我們獲取個人資訊的位置以及我們共享個人資訊的第三方的摘要。 

當您使用我們的服務時，我們通常會收集以下類別的個人資訊： 

● 識別性資訊，例如姓名、位址、唯一個人標識碼、電子郵件、電話號碼、設備的IP位址、軟體以 及與您的設備相關的識別號; 

● 商業資訊，例如您購買、獲得或考慮的產品或服務的記錄;

● 有關您的瀏覽歷史、搜索歷史、您訪問我們網站之前訪問的網頁、訪問時長和頁面流覽次數、 點擊流數據、區域設置偏好、您的行動營運商、與交易相關的日期和時間戳以及系統配置資 訊的互聯網或其他電子資訊; 

● 您的地理位置，只要您已將設備配置為允許我們收集此類資訊; 

● 在適用法律允許的範圍內，在您致電我們的範圍內記錄您的語音; 

● 教育相關信息 

● 專業或就業相關信息;和 

● 關於您的偏好、特徵、行為和態度的推論。 

我們通常不會收集有關使用者的受保護分類或生物識別資訊。有關我們收集的個人資訊以及我們如 何收集這些資訊的更多資訊，請參閱上述第 1 節和第 2 節以及我們的 Cookie 政策 （ https://shopfr.furbo.com/pages/cookie-policy ）。 

我們出於上述第 3 條和我們的 Cookie 政策中描述的商業目的收集您的個人資訊。CCPA將「商業目 的」定義為將個人資訊用於企業的運營目的或其他通知目的，前提是個人資訊的使用是合理必要且相 稱的，以實現收集個人資訊的運營目的或與收集個人資訊的環境相符的其他運營目的。 

我們可能與之共用您的個人資訊的第三方類別列於上文第 4 節。 

根據加州法律，可能以被視為「銷售」和「共用」的方式向第三方披露的個人資訊類別包括：標識碼、互 聯網活動資訊、地理位置數據和商業資訊。 有關您退出宣告共用和銷售的權利的更多資訊，請參閱 下文。 

我們將在法律要求或允許的期限內，或在實現本政策或收集時提供的任何其他通知中所述的目的的 合理必要時間內保留您的個人資訊。保留基於多個因素，包括法律要求、訴訟時效和業務需求。 我們並不實際知道我們出售或共用（出於跨上下文廣告目的）16歲以下未成年人的個人資訊。 我們不會處理加利福尼亞州法律所定義的敏感個人資訊，以推斷有關消費者的特徵。 我們收集以下類別的敏感個人資訊（根據加利福尼亞州法律的定義）：帳戶登錄、付款方式以及信用卡 號、視頻和音訊數據（如適用）、政府問題識別數據、人口統計資訊和您的地理位置。收集這些資訊是 為了處理交易、遵守法律、管理我們的業務或為您提供服務。我們不會出於跨上下文行為廣告的目的 共用敏感個人資訊。 

隱私權 

如果您是加利福尼亞州居民，您對您的個人信息擁有某些權利;但是，您的權利受某些例外情況的約 束。例如，如果披露特定個人資訊會對個人資訊的安全、您在我們的帳戶或我們的網路系統的安全造 成重大的、可表達的和不合理的風險，我們不能披露。 

● 反對歧視的權利。您有權不因行使本節所述的任何權利而受到歧視。我們不會因您行使知情 權、刪除權或退出宣告銷售權而歧視您。 

● 知悉權/訪問權 您有權以書面形式要求：（i） 企業在上一個日曆年為第三方直接行銷目的披露 的個人信息類別清單，例如姓名、地址、電子郵件位址，以及 （ii） 所有此類第三方的名稱和位 址。此外，您有權要求：（a） 我們收集的有關您的個人資訊的類別，（b） 收集個人資訊的來源 類別，（b） 資訊收集的業務或商業目的，（d） 我們與之共享個人資訊的第三方類別，以及 （e） 我們持有的有關個人的特定個人資訊。 

● 可複製的權權利。您有權要求以組織化、常用和機器可讀的格式接收我們收集的有關您的個 人資訊的副本。 

● 更正權。您有權要求修改您的資訊。您可以要求我們更正不準確或不完整的資訊。請注意，在 法律允許的情況下，我們可能會將歷史資訊保留在我們的備份檔中。

● 刪除權。您有權要求我們刪除我們從您那裡收集或維護的有關您的任何個人資訊，但某些例 外情況除外。 

● 退出銷售的權利。您有權選擇不出售他們的個人資訊。我們目前不出售您的個人資訊。 ● 退出定向廣告的權利。您有權選擇不出於行為廣告目的共用您的個人資訊。我們不會出售或 分享您的個人資訊。

● 限制使用和披露敏感個人信息的權利。如果您是加利福尼亞州居民，如果您的敏感個人資訊 （根據加利福尼亞州隱私法的定義）用於推斷您的特徵，您有權反對我們處理您的敏感個人資 訊。

● 退出退出自動決策或分析的權利。您有權不受僅基於自動處理（在沒有人工參與的情況下使 用電子系統做出的決定）對您的權利產生重大影響的決定的約束。我們不會僅根據自動決策 做出任何對您有重大影響的決定。

要主張您的知情權、刪除權、移植權或更改您的個人資訊權，請發送電子郵件至support@furbo.com， 主題為“CA Rights Request”，或郵寄至下面“聯繫我們”部分中註明的位址。 在您的請求中，請明確說 明您想行使哪項權利，為了驗證您的身份，我們可能會要求您驗證我們已經為您存檔的個人資訊。如 

果我們無法根據存檔的信息驗證您的身份，我們可能會要求您提供其他資訊，我們僅將這些資訊用 於驗證您的身份，以及用於安全或欺詐預防目的。 

您可以指定授權代理人代表您提出請求。 如果您使用授權代理人代您提交請求，我們會要求您直接 向我們驗證您的身份，或者讓您直接向我們確認授權代理人已被授權代表您行事。 

反向客戶訊息披露如果您是加利福尼亞州居民，您可以要求我們發出通知，說明我們在上一個日曆 年內出於直接行銷目的與第三方（包括我們的公司關聯公司）共用了哪些類別的個人資訊（如果有）。 您可以每年免費申請一次此類通知。如需通知，請按照本政策“聯繫我們”部分的規定與我們聯繫。在 您的請求中，請說明您想要「加州隱私權聲明」。我們將在三十 （30）天內或在法律允許的情況下回復 您。 

財務獎勵通知。我們提供提供某些福利的計劃，例如獎勵、折扣和獨家優惠（“忠誠度計劃”）。當您註 冊忠誠度計劃時，我們會要求您提供您的電子郵件地址和電話號碼。根據加州法律，我們的忠誠度計 劃可能被解釋為「財務激勵」計劃，因為它們涉及收集個人資訊。作為交換，您將獲得 註冊螢幕中提 到的一次性折扣。此值基於與提供這些免費或打折產品或服務相關的費用。您可以隨時通過上述請 求或發送簡訊 STOP 取消自動促銷和個人化行銷簡訊來退出參與忠誠度計劃。 

無法追蹤。 某些瀏覽器已包含「請勿追蹤」 （“ DNT」 首選項，但我們的服務目前不會回應 DNT 信號 ，因為我們不會追蹤您在網路上和我們服務之外的活動。 

13. 致歐洲經濟區、英國和瑞士個人的通知

本節僅適用於在收集數據時位於歐洲經濟區、英國和/或瑞士（統稱為“歐洲”）訪問或使用我們服務的 個人。當您使用某些服務時，我們可能會要求您確定您所在的國家/地區，或者我們可能會依賴您的IP 位址來識別您所在的國家/地區。 

當我們依賴您的IP位址時，我們不能將本節的條款應用於任何向我們隱瞞或以其他方式隱藏其位置 資訊以免出現在歐洲的個人。如果本節中的任何條款與本政策中包含的其他條款相衝突，則本節中 的條款應適用於歐洲使用者。 

（a） 我們與您的關係。 

Tomofun Co.,Ltd.是從訪問或使用其服務的個人那裡收集的任何個人資訊的數據控制者。“數據控制 者”是確定處理任何個人資訊的目的和方式的實體。作為我們的服務提供者或以其他方式代表我們行 事的任何第三方都是“數據處理者”，他們按照我們的指示處理您的個人資訊。 

（b） 行銷。 

在適用法律允許的情況下，我們只會根據我們的合法利益或個人的同意，通過電子方式（包括電子郵 件或簡訊）聯繫位於歐洲的個人。當我們依賴合法利益時，我們只會向您發送與先前向您出售或談判 銷售時類似的服務資訊。 

如果您不希望我們以這種方式使用您的個人資訊，或出於行銷目的向第三方披露您的個人資訊，請 轉到您帳戶的電子郵件設置以退出退出，按兩下電子郵件中的取消訂閱連結，或通過 support@furbo.com 與我們聯繫。您可以隨時反對直接行銷。 

（c） 處理您個人資訊的法律依據。 

我們在本政策中描述了我們處理的法律依據。以下是我們政策中描述的目的清單以及相應的處理法 律依據。 一般來說，我們處理您的個人資訊所依賴的法律依據包括：您對處理的同意;履行我們的法 律義務;保護您的切身利益的必要性;在與您簽訂合同之前，必須履行我們與您簽訂的任何合同所產 生的義務，或根據您的要求採取措施;為公共利益而進行處理的必要性;或為了這些部分所述的我們 的合法利益。

（d） 您的個人權利。 

除某些例外情況外，在所述情況下，您享有以下權利。如果您想根據適用法律行使您的權利，請通過 support@furbo.com 與我們聯繫。請注意，當我們收到您的個人權利請求時，我們可能會尋求驗證您 的身份，以確保您的個人資訊安全。 

● 撤回您的同意的權利。 如果我們曾經徵求您的同意來處理您的個人資訊，您有權隨時撤回您 的同意。撤回同意不會影響我們處理的合法性，也不會影響任何第三方在您撤回之前基於同 意進行的處理。 

● 存取權。 根據您的要求，我們將立即免費向您提供我們檔中您個人資訊的副本，除非法律允 許我們收取費用。您的存取可能會受到限制，以免對其他人的權利和自由產生不利影響。 ● 糾正權（或“更正權”）。 您可以要求更正或更新我們檔中的任何個人資訊。我們可能會為您提 供直接通過服務更新您的部分或全部個人資訊的能力。 

● 刪除權（或“被遺忘權”）。 根據您的要求，我們將刪除我們檔中的任何個人資訊： 就收集或以 其他方式處理它的目的而言，不再是必需的; 被收集與您之前同意的處理有關，但後來撤回 了此類同意; 或 與您反對的處理活動有關， 並且我們的處理沒有適當的合法理由。 

● 限制權。在符合以下條件之一的情況下，您有權限制我們對您的個人資訊的處理： o 您對我們處理的您的個人資訊的準確性提出質疑。如果您基於此條件限制處理，則在 我們驗證您個人資訊準確性所需的期間，您可能會遇到部分或全部服務中斷的情況;

o 處理是非法的，您反對刪除您的個人資訊並要求限制其使用; 

o 我們不再需要您的個人信息進行處理，但您需要這些資訊來建立、行使或捍衛法律索 賠;或 

o 您反對處理，等待核實我們處理的合法理由是否優先於您的權利。 

在限制處理期間，我們只會在徵得您的同意或為建立、行使或捍衛法律主張或保護其他自然 人或法人的權利或出於重大公共利益的原因的情況下處理您的受限制個人資訊。如果該限制 受到解除我們會通知您。 

● 反對權。 如果我們基於以下法律依據處理您的個人資訊，您可以隨時在適用法律允許的情況 下反對我們的處理：同意、合同或合法利益。如果有必要為法律索賠辯護或適用法律允許的 任何其他例外情況，我們可能會繼續處理您的個人資訊。 

● 數據可移植性的權利。 如果我們根據與您簽訂的合同或基於您的同意處理您的個人資訊，或 者處理是通過自動化方式進行的，您可以要求以組織化、常用和機器可讀的格式接收您的個 人資訊，並在技術上可行的情況下，讓我們將您的個人資訊直接傳輸給另一個“控制者”， 除 非行使這項權利對他人的權利和自由產生不利影響。您的數據可移植性權利僅適用於您提供 給我們的個人資訊。 

● 通知第三方。 當我們滿足您的個人權利要求，要求更正（或糾正）、刪除或限制處理時，我們 將通知同時處理相關個人資訊的第三方，除非這被證明是不可能的或涉及不成比例的努力。 ● 自動化個人決策，包括分析。 您有權不受僅基於對您的個人資訊的自動處理（包括分析）的決 定的約束，除非適用法律適用例外情況。 

● 對個人權利請求的限制。 我們可能會通過以下方式限制您的個人權利請求： o 法律要求或授權拒絕訪問; 

o 當授予訪問許可權會對他人的隱私產生負面影響時; 

o 保護我們的權利和財產;和 

o 請求是過於繁瑣或是過於繁重的。 

● 提出投訴的權利。 如果您認為我們侵犯或侵犯了您在適用法律或本政策下的隱私權，請通過 support@furbo.com 與我們聯繫，以便我們與您一起解決您的疑慮。您還有權向位於您慣常居 住地、工作地點或涉嫌侵權地點所在成員國的主管監管機構提出投訴。 

● 歐洲數據保護官。您可以通過 dpo@furbo.com 聯繫我們的數據保護官。 

● 歐洲會員代表。 您可以通過 member.rep@furbo.com 聯繫我們的歐洲會員代表。 

14. 聯繫我們

如果您對我們的隱私慣例有任何疑問、意見或投訴，或者由於殘疾而需要以其他格式訪問本隱私政 策，您可以通過電子郵件聯繫Tomofun，位址為 support@furbo.com